Links to other websites and services

• Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

General

• We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
• These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

• All content included on this site including but not limited to web site design, text, graphics, audio clips, visual clips, logos, and the selection and arrangement thereof are the property of STMS24 Ltd (Copyright © 2004, STMS24 Ltd) or its suppliers and are protected by UK and international copyright laws. All software used on this site is the property of STMS24 Ltd or its software suppliers and is protected by UK and international copyright laws.
• You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.
• We will use the information you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy .

Shopping with STMS24 Ltd

• You can order products on this website.
• If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. An automatic confirmation does not necessarily mean that we will be able to meet your order.

Prices

• Our prices are shown on thestimulus.co.uk.
• We try to make sure that the prices on our website are accurate however, we will need to validate the price before we process your order. We also aim only to display items, which are in stock and can be dispatched quickly. If we are unable to supply a particular item, which you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund any money you have paid.
• You will be able to select your delivery options and costs before you submit your credit card details. For more information about our delivery charges click here . If you order offline you will be notified of delivery costs.

Payment

• You can pay by any, Visa, MasterCard, Delta, Switch, Solo or JCB card. To ensure that shopping on-line is secure, your credit/debit details will be encrypted using SSL technology .
• The prices displayed on are web site are in British pounds.
• We currently debit money from your account the same day as completing and dispatching your order.

Delivery

• We can deliver goods to destinations within the UK and Europe. For delivery outside the UK and Europe please contact us .
• We aim to deliver goods to destinations in the UK within 7 working days in most circumstances. Specific delivery times are dependant on the method selected within our site.
• We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by telephone or email. We will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid.

Returns

• We endeavor to supply only the highest quality product and believe you will be delighted with your product from thestimulus.co.uk. However, if you are unhappy with the product in anyway it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.
• If you return the product in its original condition including tags & packaging, we will refund you any money which you have paid us for that product, or provide with you with a same cost alternative if required. All you pay for is the return postage of the goods. If you return an item to us which is faulty, which you did not order, or for any other reason which is our fault, we will also pay you the cost of the return postage. If this happens, please contact us first and we will let you know how you should send the item to us.
• If you prefer, our Customer Service team will be happy to take your replacement order, and you can then have a refund on return for the unwanted item. You can email us at shopping@thestimulus.co.uk or phone 02920 215 427.
  

Our responsibility

• We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data, consequential loss in circumstances which are beyond our control.
• We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from thestimulus.co.uk
• You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.
• We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.